Privacy Policy
Effective Date: January 13, 2025
Last Updated: January 13, 2025
Introduction
Mozaic Publishing ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you purchase and use the 5-Day Menopause Brain Reset Video Replay Package and related services.
By purchasing or accessing the Video Replay Package, you consent to the data practices described in this policy.
1. Information We Collect
We collect information about you in several ways when you purchase and use the Video Replay Package.
1.1 Information You Provide Directly
When you register for the 5-Day Menopause Brain Reset course or purchase the Video Replay Package, you provide us with:
• Name (first and last)
• Email address
• Payment information (processed securely through Stripe; we do not store your credit card details)
1.2 Information Collected Automatically
When you access the Video Replay Package, we automatically collect certain information, including:
• Device information: IP address, browser type, operating system, device type
• Usage data: Pages visited, time spent on pages, videos watched, links clicked
• Cookies and tracking technologies: We use cookies, web beacons, and similar technologies to enhance your experience and analyze usage patterns
1.3 Information from Third Parties
We may receive information about you from third-party services you use to access the Video Replay Package, such as:
• Stripe: Payment processing and transaction information
• MemberPress: Account creation and access management
• Vimeo: Video viewing data and engagement metrics
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 To Provide and Improve Our Services
• Deliver the Video Replay Package content to you
• Create and manage your account
• Process your payment and send purchase confirmations
• Provide customer support and respond to your inquiries
• Improve the quality and functionality of our content and platform
2.2 To Communicate With You
• Send you important updates about your purchase and access
• Deliver educational content, tips, and resources related to menopause brain health
• Send marketing emails about our courses, books, and other products (you can opt out at any time)
• Respond to your questions and feedback
2.3 To Analyze and Understand Usage
• Track how users interact with the Video Replay Package
• Analyze viewing patterns and engagement metrics
• Identify technical issues and improve user experience
• Conduct research to develop new products and services
2.4 For Marketing and Advertising
• Show you relevant ads on Facebook and other platforms using Facebook Pixel
• Measure the effectiveness of our marketing campaigns
• Retarget visitors who have shown interest in our products
2.5 To Comply with Legal Obligations
• Respond to legal requests and prevent fraud
• Enforce our Terms & Conditions and protect our rights
• Comply with applicable laws and regulations
3. How We Share Your Information
We do not sell your personal information to third parties. However, we may share your information in the following circumstances:
3.1 With Service Providers
We share your information with trusted third-party service providers who help us operate our business, including:
Service Provider Purpose Data Shared, Stripe Payment processing Name, email, payment information MemberPress Membership and access management Name, email, account credentials Vimeo Video hosting and streaming Email, viewing data ConvertKit Email marketing and automation Name, email, engagement data Google Analytics Website and usage analytics IP address, device info, usage data Facebook Pixel Advertising and retargeting IP address, device info, browsing behavior
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
3.2 For Legal Reasons
We may disclose your information if required to do so by law or in response to:
• A subpoena, court order, or other legal process
• A request from law enforcement or government authorities
• A need to protect our rights, property, or safety, or that of our users or the public
3.3 In Business Transfers
If Mozaic Publishing is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing behavior and improve your experience.
4.1 Types of Cookies We Use
• Essential cookies: Required for the website and Video Replay Package to function properly
• Analytics cookies: Help us understand how users interact with our content (Google Analytics)
• Marketing cookies: Used to show you relevant ads and measure campaign effectiveness (Facebook Pixel)
4.2 Managing Cookies
You can control cookies through your browser settings. However, disabling cookies may affect your ability to access certain features of the Video Replay Package.
To learn more about cookies and how to manage them, visit www.allaboutcookies.org.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
• Encryption: All payment information is encrypted using SSL/TLS technology
• Secure servers: Our data is stored on secure servers with restricted access
• Access controls: Only authorized personnel have access to your personal information
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Specifically:
• Account information: Retained for the lifetime of your account or until you request deletion
• Payment information: Retained by Stripe in accordance with their data retention policies
• Marketing data: Retained until you unsubscribe from our email list
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
7.1 Access and Correction
You have the right to access and update your personal information. You can do this by logging into your account or contacting us at [email protected].
7.2 Deletion
You have the right to request deletion of your personal information. Please note that we may need to retain certain information for legal or administrative purposes.
7.3 Opt-Out of Marketing
You can opt out of receiving marketing emails at any time by:
• Clicking the "unsubscribe" link at the bottom of any marketing email
• Contacting us at [email protected]
Even if you opt out of marketing emails, we may still send you transactional emails related to your purchase and account.
7.4 Do Not Track
Some browsers have a "Do Not Track" feature. We do not currently respond to Do Not Track signals.
7.5 California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information (we do not sell personal information)
To exercise these rights, contact us at [email protected].
8. Children's Privacy
The Video Replay Package is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information.
9. International Users
Mozaic Publishing is based in the United States. If you are accessing the Video Replay Package from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.
By using the Video Replay Package, you consent to the transfer of your information to the United States.
10. Third-Party Links
The Video Replay Package may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
• Posting the updated policy on this page with a new "Last Updated" date
• Sending you an email notification (if you have provided your email address)
Your continued use of the Video Replay Package after any changes constitutes your acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Mozaic Publishing
30 N Gould St, Suite N
Sheridan, WY 82801
United States
Email: [email protected]
Thank you for trusting Mozaic Publishing with your personal information.